Kira — support, not advice.
Kira helps you with the product: your account, your connections, and how a feature works. It will not give you a market opinion, and it's built not to.
For research and education. Not financial advice.
What Kira does
Product help
How a feature works, where to find something, why a brief looks the way it does.
Your account
Sign-in, account access, connections and bugs.
Escalation to a human
Anything Kira can't resolve goes to a person.
Kira does not give financial advice. It is a product support assistant. It will not discuss whether to buy or sell an asset, will not offer a market view, and will not comment on your positions. If you ask, it will decline — that's intentional, not a limitation.
Frequently asked questions
Can Kira answer market questions?
No. Kira handles product support only. For market research, use TRUE itself — and note that even TRUE provides research and education, not advice.
Can I reach a human?
Yes, always. Kira escalates anything it cannot resolve to a person. You can also contact us directly.
Need a hand?
Kira handles the product. Humans handle everything else.
For research and education. Not financial advice.